Booking Policy

Cancellation policy

Guests may cancel their reservation free of charge up to 21 days prior to the scheduled arrival date.

In this case, the full amount of the deposit or any payment already made will be refunded to the guest's bank account after a telephone confirmation of the refund details.

If the free cancellation period has expired, the deposit is non-refundable.

In such cases, guests will be asked to provide the necessary details for the issuance of a receipt or invoice, which will be sent electronically to the registered email address.

Deposit policy

To confirm a reservation, guests are required to pay a deposit equal to the cost of one (1) night's stay, based on the agreed room rate.

The deposit must be paid within five (5) days from the date the reservation is agreed.

If the deposit is not received within this period, the reservation will be automatically cancelled and the room will be released and made available for new bookings.